Privacy Policy

Last updated: 8 June 2026

Introduction
Merryn View is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make an enquiry, book a stay, or otherwise contact us.


Contact Details
Data Controller: Merryn View Holiday Let
Website: www.merrynview.co.uk
Email: hello@merrynview.co.uk


Information We Collect
We may collect and process the following information:
Information you provide to us
Name
Email address
Telephone number
Postal address
Booking details
Names of guests staying at the property
Any information you provide when making an enquiry
Information collected automatically
 
When you visit our website, we may collect:
IP address
Browser type and version
Device information
Pages visited
Date and time of your visit
Website usage data through cookies and analytics tools
How We Use Your Information

We use your personal information to:
Respond to enquiries
Process and manage bookings
Communicate with you before, during and after your stay
Provide customer support
Comply with legal and regulatory obligations
Improve our website and services
Prevent fraud and protect our business
Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Contract
To manage your booking and provide accommodation services.

Legal Obligation
To comply with legal, accounting and tax requirements.

Legitimate Interests
To manage our business, improve our services and maintain website security.

Consent
Where you have specifically agreed to receive marketing communications or where cookies require consent.

Marketing Communications
We will only send marketing emails where you have consented to receive them or where otherwise permitted by law.

You may unsubscribe at any time by contacting us or using the unsubscribe link in any marketing email.

Sharing Your Information
We do not sell your personal information.
We may share your information with:
Payment service providers
Website hosting providers
Booking management software providers
Professional advisers (such as accountants)
Government authorities where required by law

All third-party providers are required to handle your information securely.

Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and tax requirements.

Booking records may be retained for up to 7 years to comply with HMRC requirements.

Cookies
Our website uses cookies to improve user experience and analyse website traffic.

Cookies may include:
Essential cookies required for website functionality
Analytics cookies to understand website usage
Marketing cookies (if applicable)
You can control cookies through your browser settings.
For more information, please see our Cookie Policy below.

Website Analytics
We may use services such as Google Analytics to understand how visitors use our website.
Google Analytics collects anonymous information including pages visited and time spent on the website. This information helps us improve our services.
You can opt out of Google Analytics using Google's browser add-on.

Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
However, no internet transmission can be guaranteed to be completely secure.

Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.

Complaints
If you are unhappy with how we handle your personal information, you have the right to complain to the:
Information Commissioner's Office (ICO)

Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Merryn View Holiday Let
Email: hello@merrynview.co.uk
Website: www.merrynview.co.uk


 
Cookie Policy

Introduction
This Cookie Policy explains how Merryn View uses cookies and similar technologies on our website, www.merrynview.co.uk, which is hosted on the Wix platform.
By continuing to use our website, you consent to the use of cookies in accordance with this policy, unless you disable them through your browser settings or cookie preferences.

What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, remember preferences, and provide information about how visitors use the site.

Cookies may be:
Session cookies – deleted when you close your browser.
Persistent cookies – remain on your device until they expire or are deleted.

How We Use Cookies

We use cookies to:
Ensure the website functions correctly
Provide security and fraud protection
Remember user preferences
Analyse website traffic and performance
Improve the user experience
Support booking enquiries and contact forms
Cookies Used on This Website

As our website is hosted by Wix, some cookies are automatically placed by Wix to enable website functionality and security.

Essential Cookies
These cookies are necessary for the website to operate and cannot be switched off.
Examples may include:
Cookie NamePurpose
XSRF-TOKENSecurity and fraud prevention
hsSecurity
svSessionIdentifies unique visitors and tracks sessions
SSR-cachingWebsite performance
bSessionMeasures system effectiveness
fedops.logger.sessionIdPerformance monitoring
These cookies do not require consent because they are essential to the operation of the website.

Analytics Cookies
If enabled, we may use analytics services such as Google Analytics through Wix to understand how visitors use our website.
These cookies may collect information such as:
Pages visited
Time spent on the website
Device type
Browser type
General geographic location

This information is aggregated and anonymised where possible.

Analytics cookies will only be activated after you provide consent through our cookie banner.

Marketing Cookies
We do not currently use advertising or marketing cookies to track visitors across websites.
Should this change in the future, this Cookie Policy will be updated and your consent will be requested before such cookies are used.

Third-Party Services
Our website may contain links to third-party websites, including:
Social media platforms
Booking websites
Local attractions and tourism websites
These third-party websites may use their own cookies. We are not responsible for the cookie practices of external websites.

Managing Cookies
You can control and delete cookies through your browser settings.
Useful guidance can be found at:
Information Commissioner's Office (ICO) Cookie Guidance

You can also choose your cookie preferences through the cookie banner displayed when you first visit our website.

Please note that disabling some cookies may affect the functionality of the website.

Wix Cookie Banner
Our website uses Wix's cookie consent tools to help manage visitor consent in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
When you first visit our website, you will be given the opportunity to:
Accept all cookies
Reject non-essential cookies
Customise your cookie preferences

Your choices can be changed at any time through the cookie settings available on the website.

Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in legal requirements or website functionality.
Any updates will be posted on this page together with the revised date.

Contact Us
If you have any questions about our use of cookies, please contact:
Merryn View Holiday Let
Website: www.merrynview.co.uk
Email: hello@merrynview.co.uk